Cancellation Policy

How to cancel your subscription and what to expect

Easy Cancellation

You can cancel your subscription at any time with no cancellation fees. Your access continues until the end of your current billing period.

How to Cancel Your Subscription

1

Log into Your Account

Sign in to your OurHouseHub account at any time.

2

Go to Settings

Navigate to your account settings and subscription management section.

3

Cancel Subscription

Click the "Cancel Subscription" button and confirm your decision.

4

Confirmation

You'll receive an email confirmation of your cancellation.

What Happens After Cancellation

Immediate Changes

No more charges
Cancellation confirmed
Email confirmation sent

Service Continuation

Full access until billing period ends
Data remains accessible
Export your data anytime

Data Retention & Export

Your Data is Safe

We retain your data for 30 days after cancellation to allow for easy reactivation. You can access your data during this period.

Data Access

  • • Access all categories and items
  • • View your household data
  • • Backup your information
  • • Manage your data

Data Deletion

  • • Automatic deletion after 30 days
  • • Manual deletion available
  • • GDPR compliance
  • • Complete data removal

Reactivating Your Subscription

Easy Reactivation

Changed your mind? You can reactivate your subscription at any time within 30 days of cancellation and restore all your data.

Reactivation Process

  • • Log into your account
  • • Choose a new plan
  • • Update payment method
  • • Data restored immediately

What's Restored

  • • All categories and items
  • • User preferences
  • • Account settings
  • • Complete history

Before You Cancel

We'd love to understand why you're considering cancellation. Your feedback helps us improve our service for everyone.

Common Issues

  • • Technical problems
  • • Feature requests
  • • Pricing concerns
  • • User experience

We Can Help

  • • Technical support
  • • Feature development
  • • Plan adjustments
  • • Training & guidance

Need Assistance?

If you have questions about cancellation or need help with your subscription, our support team is here to help.