Our commitment to fair and transparent refunds
New customers can request a full refund within 14 days of their first subscription payment. No questions asked for first-time users. All payments and refunds are processed securely through Stripe.
• Full refund available within 14 days of first subscription payment
• Applies to first-time subscribers only
• No technical issues or dissatisfaction required
• Partial or full refunds for significant service disruptions
• Extended service periods for maintenance issues
• Account credits for minor service problems
• Full refunds for duplicate charges
• Refunds for incorrect billing amounts
• Immediate processing for billing mistakes
Reach out to our support team via email. Include your account email and reason for the refund request.
Our team will review your request within 24-48 hours. We may ask for additional information if needed.
Approved refunds are processed within 5-10 business days through Stripe's secure payment system. You'll receive an email confirmation once processed.
Your account access will continue until the end of your current billing period, even after refund approval.
We strongly encourage you to contact our support team first. Most issues can be resolved quickly through direct communication. Filing a dispute should be a last resort.
Customers with active subscriptions beyond 14 days are not eligible for refunds unless there are significant service issues.
Refunds will not be provided for accounts suspended due to terms of service violations.
We are not responsible for data loss due to user actions or account deletion.
If you have questions about our refund policy or need to request a refund, please contact our support team.
