Understanding our policy for SaaS services
OurHouseHub is a Software-as-a-Service (SaaS) application. Since we don't sell physical goods, traditional return policies don't apply. However, we do offer subscription cancellation and refund options as outlined in our refund policy.
Since we provide digital services, there are no physical items to return.
You can cancel your subscription at any time through your account settings.
We offer refunds within 14 days of subscription start for new customers.
Service issues may result in account credits or extended service periods.
If you're not satisfied with our service, you can cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
Manage Subscription →New customers can request a refund within 14 days of their first subscription payment. See our refund policy for full details.
View Refund Policy →If you're experiencing technical issues, our support team is here to help resolve them quickly and efficiently.
Contact Support →If you have any questions about our return policy or need assistance with your subscription, please don't hesitate to contact us.